After-sales service
CN-KELAN can provide customers with professional, timely and perfect after-sales service.
■ Troubleshooting
On-site Service & Remote Technical Guidance
Emergency Repairs
In case of occasional failure during the operation of the equipment, CN-KELAN can provide remote technical support to guide the customer to solve the equipment failure. If the customer is unable to deal with the failure by himself, CN-KELAN can arrange the after-sales service personnel to the site. After the service is completed, CN-KELAN will establish the customer after-sales service file.
■ Maintenance of equipment
Maintenance program evaluation
Operational evaluation
Remote data monitoring evaluation
Equipment processing efficiency checking
The maintenance of the equipment is to ensure that the equipment can be maintained in the process of operation in the best operating conditions, to prevent problems before they occur.
■ Upgrading of equipment
Increase in processing capacity
Improvement in processing efficiency
Control system optimization and upgrading
Equipment relocation / Rearrangement
In order to adapt to the new environmental regulations or in order to better monitor and manage the operating status and data of the equipment, it is possible to upgrade the equipment that has been in operation for a period of time, in order to ensure that the upgraded equipment can meet the latest environmental requirements and customer requirements.
■ Sales of spare parts
Spare parts are the basic guarantee for the stable operation of the equipment. CN-KELAN has a sufficient spare parts storehouse and can provide customers with usable spare parts in the fastest time.
After-sales service hotline:0512-50390550-8006
18112646836(袁工)